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HOSPITALITY & F&B MANAGEMENT
Property Management System (PMS) Hotel, POS Restoran Cloud, QR Self-Order & Booking Engine
Ekosistem digital lengkap untuk bisnis perhotelan dan kuliner. Menggabungkan reservasi kamar hotel (PMS), manajemen channel OTA, sistem kasir (POS) restoran multi-outlet, pesanan QR table, kitchen display system (KDS), dan kontrol inventaris resep bahan baku.
Integrasi hotel
PMS & POS
Unified Hospitality PlatformReservasi website
0% OTA Fee
Direct Booking EnginePesan &
QR Order
Instant Table Self-OrderPotong stok
Real-Time
Recipe Costing & Inventoryashento://hotel-resto.core
LIVE SYSTEM> telemetry.inspect("hotel-resto")
status: "OPTIMAL_200"
encryption: "AES-256 / Zero-Trust"
sla_target: "99.99% High Availability"
deployment: "Multi-Region Canary CI/CD"
Pod Architecture HealthyAshento v2.4
Core Architectural Pillars
Engineered for High Reliability & Scale
Key architectural paradigms we build directly into every hotel & resto deployment.
PILLAR 01
Two-Way OTA Channel Manager Integration
Sinkronisasi ketersediaan kamar dan harga secara otomatis dua arah ke platform OTA (Traveloka, Tiket.com, Agoda, Booking.com) untuk mencegah overbooking.
PILLAR 02
Offline-First Tablet POS & Cloud Sync
Aplikasi kasir resto berbasis tablet yang tetap dapat mencetak struk dan memproses transaksi saat internet padam, lalu otomatis sinkron saat online.
PILLAR 03
Real-Time WebSocket Kitchen Display System (KDS)
Pesanan dari meja pelanggan langsung muncul di layar dapur dan bar secara instan dengan indikator timer waktu memasak.
PILLAR 04
Dynamic Table QR Code & Split Bill Engine
Sistem pemesanan mandiri tanpa perlu download aplikasi, mendukung pembayaran QRIS langsung dan fitur pemisahan tagihan (split bill).
Technical Specifications
System Architecture & Deliverables
Switch between technical views to explore what we ship, our validated stack, and enterprise security guarantees.
01
Hotel Property Management System (PMS) Lengkap
Modul front office check-in/out cepat, denah visual status kamar (terisi, kotor, dibersihkan), guest folio, dan riwayat tamu.
100% Client IPVerified ✓
02
Direct Website Booking Engine Tanpa Komisi OTA
Mesin reservasi kamar modern di website hotel Anda dengan pembayaran instan, promo bundle kamar, dan penawaran add-on (sarapan/spa).
100% Client IPVerified ✓
03
Cloud POS Restoran & Kafe Multi-Outlet
Sistem kasir modern pendukung meja makan (dine-in), take-away, delivery, diskon member, dan integrasi EDC EDC/QRIS.
100% Client IPVerified ✓
04
Sistem QR Table Self-Order (Scan & Order)
Buku menu digital interaktif dengan foto HD, pelanggan dapat memesan dan menambah pesanan langsung dari smartphone mereka.
100% Client IPVerified ✓
05
Kitchen Display System (KDS) & Bar Dispatcher
Layar monitor dapur interaktif yang menggantikan kertas bon pesanan, memprioritaskan antrean masakan dan mengurangi salah saji.
100% Client IPVerified ✓
06
Kontrol Resep Makanan (Recipe Costing) & Stok Dapur
Perhitungan otomatis pemakaian gramasi bahan baku per porsi masakan dan alert notifikasi stok bahan dapur yang menipis.
100% Client IPVerified ✓
Engineering Roadmap
5-Stage Agile Delivery Sprint
Predictable two-week sprints from discovery to zero-downtime production deployment.
01STAGE 01
Hospitality & Menu Architecture Audit
Menganalisis tipe kamar hotel, alur check-in tamu, daftar menu restoran, serta struktur dapur dan titik kasir.
Sprint Phase
02STAGE 02
Database Setup (Rooms, Rates, Recipes & BOM)
Input master data kamar, harga dinamis musiman (peak/low season), serta formula bahan baku setiap menu makanan/minuman.
Sprint Phase
03STAGE 03
Hardware Pairing & Network Configuration
Pemasangan tablet kasir, konfigurasi printer thermal struk kasir & dapur, serta setting display monitor KDS di dapur.
Sprint Phase
04STAGE 04
Staff Simulation & Shift Management Training
Pelatihan langsung untuk resepsionis hotel, kasir resto, waitstaff, dan tim chef dapur menggunakan sistem simulasi.
Sprint Phase
05STAGE 05
Go-Live & OTA Channel Manager Integration
Penyambungan channel manager ke Traveloka/Booking.com dan aktivasi pemesanan QR di seluruh meja restoran.
Sprint Phase
Verified Case Study Proof
Grand Pavilion Resort & Dining Group
The Challenge: Resort dengan 80 kamar dan 3 restoran sering mengalami overbooking kamar dari OTA, waktu tunggu pesanan makanan mencapai 40 menit, dan kebocoran stok bahan baku daging mahal.
Ashento Solution: Ashento mengimplementasikan ekosistem terpadu Hotel PMS dengan channel manager otomatis, sistem QR order di meja resto, dan KDS dapur dengan recipe costing.
“Kombinasi sistem PMS hotel dan POS resto dari Ashento sangat luar biasa. Tamu hotel bisa memesan makanan dari kamar dan langsung masuk ke satu tagihan saat checkout.”
— General Manager, Grand Pavilion ResortQuantifiable Business Impact
+38%
Peningkatan Booking Langsung di Website Resmi45%
Penurunan Waktu Penyajian Makanan di RestoranRp 0
Insiden Overbooking Kamar Sejak PeluncuranTechnical & Commercial FAQs
Frequently Asked Questions
Clear technical and governance answers regarding our hotel & resto service.
Bisa sekali. Karena sistem PMS hotel dan POS resto terintegrasi dalam satu platform, kasir resto cukup memilih nomor kamar tamu dan tagihan akan otomatis tergabung ke 'Guest Folio' saat checkout.
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