Privacy Policy

You are responsible for complying with the laws of the jurisdiction from which you are accessing this site, and you agree that you will not access or use the information on this site in violation of such laws.

Unless expressly stated otherwise herein, any information submitted by you through this site shall be deemed non-confidential and non-proprietary. You represent that you have the lawful right to submit such information and agree that you will not submit any information unless you are legally entitled to do so.

The User’s right to privacy is of paramount importance to Ashento and our holding entity, PT. Nusantara Kembar Group. Any personal or corporate information provided by the User will not be sold, rented, or shared with any third party unless identified as such elsewhere or explicitly authorized by you.

Ashento reserves the right to use the information to provide the User a more personalized online experience, provide targeted engineering proposals, and streamline collaboration across our web, mobile, and enterprise platforms.

• Account & Inquiry Data: Contact details, organization name, technical inquiries, and project specifications.
• Service Engagement Telemetry: Anonymized interaction logs to optimize platform responsiveness and system stability.
• Zero Data Monetization: We never monetize client records, nor do we supply your proprietary data to public LLM training datasets.

We host your data at high-grade international data centers equipped with tier-3 redundant infrastructure, and the service levels offered by them will be applicable to you.

We will reasonably put all effort to ensure that the servers and digital infrastructure managed by Ashento are up and running 24×7 with continuous uptime monitoring, automated failover protocols, and scheduled off-peak maintenance.

The Site may provide links to web sites and access to content, products, and services from third parties, including users, advertisers, integration partners, affiliates, and sponsors of the Site.

You agree that Ashento is not responsible for the availability of, and content provided on, third-party web sites. The User is requested to peruse the policies posted by other web sites regarding privacy and other topics before use.

Ashento is not responsible for third-party content accessible through the Site, including opinions, advice, statements, and advertisements, and User shall bear all risks associated with the use of such content. Ashento is not responsible for any loss or damage of any sort User may incur from dealing with any third party.

As an enterprise web & mobile app development agency, Ashento guarantees that all source codes, database schemas, and proprietary algorithms created for bespoke client engagements become the 100% exclusive intellectual property of the Client upon project delivery and settlement of agreed contractual milestones.

We maintain strict technical and operational safeguards to preserve data integrity:

• Transport & Rest Encryption: TLS 1.3 encryption across all network transfers and AES-256 encrypted storage volumes.
• Compliance with Indonesian PDP Law: Full compliance with Law of the Republic of Indonesia No. 27 of 2022 concerning Personal Data Protection (UU PDP).
• User Data Rights: You retain the right to request access, rectification, data portability, or permanent deletion of your records by contacting our legal compliance team.

This Privacy Policy, together with the Terms of Use, constitutes the entire agreement between you and Ashento (PT. Nusantara Kembar Group) with respect to the Site.

The foregoing is subject to the laws of the Republic of Indonesia. The parties agree that the District Court of South Jakarta (Pengadilan Negeri Jakarta Selatan) shall have exclusive jurisdiction over any dispute that may arise out of the use of this site or our services.

You acknowledge that you have read this agreement, understand it, and agree to be bound by it. You further agree that it is the complete and exclusive statement of the agreement between you and Ashento which supersedes any proposed or prior agreement, oral or written, and any other communications between you and Ashento relating to your use of the site.

If you have any questions, clarifications, or comments about our Privacy Policy or Terms of Use, please reach out to our legal officer through our official channels below: