Hoobung - Releases
July 06, 2023
@CahFlitto
🚩v1.3.0
🔎 56b1388
v1.3.0
Changelog
- Ability to create interactive bots custom WhatsApp Inbox
- Ability to receive incoming leads from Omnichannel to CRM
- Fix the issue with WhatsApp voice recorder recording in WebM format.
- Fix the issue with WhatsApp’s unread message count
- Add an option to select the audio alert tone
- Add an option to set the alert for every 30s unless the conversation is read
Contributors
@CahFlitto, @SatoshiHajime, @Wans, @Zizou and @wahyuseptiawan_26
June 22, 2023
@SatoshiHajime
🚩v1.2.8
🔎 c772c0a
v1.2.8
Changelog
- Message Delivery and read status for Whatsapp Channel
- Ability to receive notifications to WhatsApp
- Ability to view unattended conversations
- Ability to create and configure agent bots from UI
- Ability to mark a conversation as unread
- Ability to lock conversations to a single thread for supported channels
- Ability to search in emoji selector
- Allow users to disable marking offline automatically
- Numerous bug fixes and enhancements
Contributors
@SatoshiHajime, @Wans, and @Zizou
June 08, 2023
@sunandarkaito
🚩v1.2.6
🔎 03a46d0
v1.2.6
Changelog
- Macros
- Support for location messages in the WhatsApp channel
- Support for custom attributes in automation
- Ability to paste files/images from the Clipboard
- Realtime update for conversation attributes on agent dashboard
- Redis connection performance improvements
- Numerous other enhancements and bug fixes
Contributors
@sunandarkaito, @Otokosan, and @Wans
May 25, 2023
@Zizou
🚩v1.2.4
🔎 301b182
v1.2.4
Changelog
- Support for draft replies
- Ability to customise keymapping for the send reply button
- Ability to create canned responses from the dashboard
- Performance improvements
- Numerous API enhancements and bug fixes
Contributors
@Zizou, @CahFlitto and @wahyuseptiawan_26
May 11, 2023
@Otokosan
🚩v1.2.2
🔎 f1613f4
v1.2.2
Changelog
- Minor UI related fixes
Contributors
@Otokosan, @Wans, and @sunandarkaito
Apr 27, 2023
@Wans
🚩v1.2.0
🔎 03a46d0
v1.2.0
Changelog
- Email conversation continuity for API channels
- Ability for Dashboard App Frames to query the information
- Improved blocking & throttling of abusive requests
- Automations supporting case insensitive filters
- Numerous API enhancements and bug fixes
Contributors
@Wans, @Zizou, and @SatoshiHajime
Apr 13, 2023
@wahyuseptiawan_26
🚩v1.1.8
🔎 cf56b95
v1.1.8
Changelog
- Fixing the issue with the ubuntu server.
Contributors
@wahyuseptiawan_26, @Otokosan, and @CahFlitto
Mar 30, 2023
@Wans
🚩v1.1.6
🔎 628e0c8
v1.1.6
Changelog
- Email layout with improved email rendering
- Context Menu for conversations
- Chat Widget Builder
- CRUD APIs for macros
- Ability to disable Gravatars
- Numerous API enhancements and bug fixes
Contributors
@Wans, @Zizou and @wahyuseptiawan_26
Mar 16, 2023
@SatoshiHajime
🚩v1.1.4
🔎 89dafa3
v1.1.4
Changelog
- Support for Whatsapp Cloud API
- Ability to create dashboard apps from UI
- Support for Twilio Messaging Services
- Support HMAC enforcement in API channel
- Enhanced contact identification and merge logic
- Numerous bug fixes and enhancements
Contributors
@SatoshiHajime, @Wans, and @wahyuseptiawan_26
Mar 02, 2023
@Zizou
🚩v1.1.2
🔎 e783c3a
v1.1.2
Changelog
- Ability to perform bulk actions on conversations
- Ability to customize and send WhatsApp templates messages
- Ability to create Dashboard Apps
- Ability to send Instagram replies even after a 24-hour limit ( HUMAN TAG support )
- Business hour support for downloadable reports
- Ability to download CSAT Reports
- APIs for Kbase Articles
- Numerous bug fixes and enhancements
Contributors
@Zizou, @Otokosan, @Wans, and @wahyuseptiawan_26
Feb 16, 2023
@CahFlitto
🚩v1.1.0
🔎 991648e
v1.1.0
Changelog
✅ Read receipts in the live chat widget
Reducing ambiguity can make a big difference in support organizations. In this update, we have added read receipts on the website channels. The agent would now see whether the customer has read the message or not.
📊 Live Reports
As a customer support/success manager or a business owner, you need to understand how your support organization functions in real-time. We have added a real-time dashboard that displays how many conversations are open and how many of them are unassigned and unattended in this update. You could also determine how many agents are online and their workload in real-time.
👠 Custom Fields in Pre-chat form
The pre-chat form is used to collect information about a contact/conversation before they enter into a live chat with you. With this update, you can collect more than just their contact info. You can map the fields of your pre-chat form with the custom attributes you set for your Hoobung account.
🔋 Event Subscriptions in Webhook
Webhooks allows you to listen to the changes happening in your Hoobung account. With this update, we have added an additional option to select the events to which you want to subscribe so that your service only gets the events that it needs.
Other Updates and improvements
- Added additional options in the automation feature
- Added a new method in the javascript SDK to toggle the chat bubble visibility.
- Added support for human_tag which lets you send Facebook messages outside the 24-hour window
- Numerous bug fixes and enhancements
Contributors
@CahFlitto, @SatoshiHajime, @Wans, @Zizou, @wahyuseptiawan_26 @Otokosan, and @sunandarkaito